Legal information
Clear policies for enrolment, payment and delivery.
These pages explain who provides QloudSpace Academy programmes and the terms that apply to live digital training, privacy, payment, cancellation, refunds and customer support.
- Effective date
- Effective
- Document version
- Version 1.1
Seller identity
QloudSpace Academy policy and support centre
Review the policy that applies to your question, or use the relevant support channel for help with a demo, enrolment, payment, refund, privacy request or grievance.
- General, demo, payment and learner support
- support@qloudspace.com
- Refund requests
- refunds@qloudspace.com
- Privacy requests
- privacy@qloudspace.com
- Grievances
- grievance@qloudspace.com
- Customer care
- +91 91873 18504
Policy centre
Review before you enrol
01Terms & ConditionsTerms governing QloudSpace Academy demonstrations, enrolments and live professional-learning programmes.02Privacy PolicyHow QloudSpace Academy collects, uses, shares, retains and protects personal information.03Refund & Cancellation PolicyQloudSpace Academy refund eligibility, request process and processing timeline.04Service Delivery / Shipping PolicyHow QloudSpace Academy fulfils live digital training services and provides programme access.05Cancellation PolicyHow learners may cancel an enrolment and how cancellation affects access and refund eligibility.06Cohort Cancellation & Rescheduling PolicyOptions available when QloudSpace Academy changes, postpones or cancels a cohort or live session.07Payment PolicyHow prices are confirmed, payments are securely processed and transaction issues are handled.08Contact & Grievance RedressalContact details for programme support, refunds, privacy requests and consumer grievances.